Send money from Hong Kong 

Instarem is licensed and regulated and takes the safety and security of its customers' money seriously.

Instarem uses advanced encryption technology to protect your sensitive information and keep your transactions secure. It is licensed and regulated by financial authorities in different countries, including the Monetary Authority of Singapore (MAS), the Reserve Bank of India (RBI), Bank Negara Malaysia (BNM), Australian Transaction Reports and Analysis Centre (AUSTRAC), the Financial Conduct Authority (FCA) in the UK, and the Financial Crimes Enforcement Network (FinCEN) in the US.

Instarem has taken all necessary steps to ensure the safety and security of your money transfers.

Overall, Instarem is a safe and reliable way to transfer money from Hong Kong to abroad, and you can have peace of mind knowing that your money is in safe hands.

Instarem offers competitive exchange rates for international money transfers, and you can check the exchange rates for your specific transfer at Instarem website or App store or Play store at any time.

Instarem's exchange rates are updated in real-time to reflect the current market rates, which means that you can be sure that you are getting a fair rate for your transfer.

Instarem will have a maximum transfer limit in place to comply with regulations and ensure the safety and security of your money transfers. These limits vary depending on the country you are sending from and the destination country.

To find out the maximum transfer limit for your specific transfer, feel free to visit the updated sending and receiving limits.

Instarem offers cash pickup service (only in the Philippines), which allows your recipient to collect the money in cash from a participating location.

You can also transfer funds directly to the bank account associated with your recipient’s Visa Debit Card. This can be done by selecting “Debit Card” under the Recipient Receiving Option. Transfers made to a Visa Debit Card happen instantaneously, so this method is useful if your recipient is in urgent need of funds.

With this service, your recipient does not need to have a bank account and can collect the cash in person.

These restrictions and regulations vary depending on the country you are sending from, the destination country, and the purpose of the transfer.

At Instarem, we take compliance with regulations and laws seriously, and we adhere to the regulations of each country we operate in. We may require additional information or documentation from you to comply with regulations.

Before making a transfer, we recommend that you familiarize yourself with the regulations and restrictions that may apply to your specific transfer. You can check the Instarem’s Global Policy here.

To track the status of your money transfer from Hong Kong to another country with Instarem, you can download the receipt and view your transaction history.

To download your receipt, simply log in to your Instarem account on the website or app and go to the transaction history section. Find the transaction you want to check the status of and click on the "Download Receipt" button. This will give you a detailed receipt that includes information on the status of your transfer, the fees charged, and the exchange rate used.

You can also view your transaction history in the settings section of your Instarem account. This will show you a list of all your transactions, including their current status and any relevant details.

Using the receipt and transaction history features, you can track the status of your transfer and monitor its progress.

Yes, it is possible to track the status of a money transfer from one country to another using the Instarem app. Instarem provides a user-friendly interface that allows customers to monitor their transfers in real-time.

Once you initiate a transfer, you can easily track its progress and stay updated on its status through the app. Simply access the "History on the top right tab on your dashboard", where you will find a detailed overview of your transfer.

In this section, you can view essential information such as the current status of the transfer, expected delivery date, and any relevant updates or notifications. Instarem ensures transparency by providing updates at various stages of the transfer process, including when the transfer is initiated, processed, and completed.

By utilizing the tracking feature within the Instarem app, you can conveniently monitor the status of your money transfer, giving you peace of mind and assurance that your funds are being processed smoothly and efficiently.

Yes, you can send money from Hong Kong using the Instarem mobile app.

The Instarem mobile app is available for download on the App Store and Google Play Store, and it allows you to send money from your smartphone or tablet.

To send money using the mobile app, simply download the app, create an account, and follow the on-screen instructions to complete your transfer.

There are no limits on the frequency of sending money from Hong Kong to another country.

However, we have maximum transfer limits in place to comply with regulations and ensure the safety and security of your transfers, and we prioritize the safety and security of our customers' money transfers.

At Instarem, we take compliance with regulations and laws seriously, and we may require additional information or documentation from you to comply with regulations.

In general, to send money from Hong Kong, you will need to provide a valid identification document or national ID card.